Other.ly

Case Study:

Other.ly | Where Authentic Friendships Flourish

Challenge: In an era dominated by digital interactions, establishing authentic connections and friendships has become increasingly elusive. Other.ly recognized this challenge and sought to bridge the digital gap by creating a platform where genuine friendships could flourish. They needed an approachable brand identity and a supporting creative marketing strategy that would embody their unique mission and resonate with their target audience.

Approach: A multi-faceted approach centered on crafting a compelling brand identity and communication strategy was devised. Firstly, thorough research into the target audience was conducted, primarily focusing on millennials and Gen Z individuals seeking meaningful connections beyond superficial interactions online. This research guided the development of key messaging that emphasized authentic connections, community-centric values, and a commitment to empathy and understanding.

Execution: With a clear understanding of the brand's objectives and target audience, the creation of various brand assets, including branding elements, a comprehensive brand book, app design, business cards, custom icons, a captivating landing page, and a tailored social media strategy. Each element was curated to convey the essence of genuine human connection while ensuring a seamless user experience across all touch points.

Impact: The impact was significant. By infusing the brand with messaging that resonated with the target audience and delivering a cohesive brand experience across all channels, Other.ly was established as a platform built for fostering authentic connections and genuine friendships in the digital landscape. Key metrics such as user satisfaction, churn rate, and conversion rate reflected the success of marketing efforts, indicating high levels of engagement and retention among users. Ultimately, Other.ly not only attracted users to the platform but also facilitated meaningful connections that transcended the digital realm.

Heartfelt Design | Other.ly’s Brand Identity

For the Other.ly brand identity, the focus was on creating an atmosphere that resonated with warmth, inclusivity, and the genuine connections that define human interactions. A visual identity was crafted that embraced these principles through a harmonious blend of colors, typography, and imagery. The choice of an optimistic sky blue and a sanguine red color palette aimed to instil trust and infuse every interaction with energy. Real-life, unfiltered photography was carefully selected to embody the authenticity that Other.ly stands for. Gill Sans, a typeface known for its warmth and approachability, was chosen to emulate the feeling of a friendly chat over coffee, further reinforcing the brand's welcoming ethos.

At the heart of the brand's visual representation lies its logo—an endearing, tech-savvy emblem that captures attention and fosters instant recognition. The inclusion of a heart within the counter of the "o" symbolizes Other.ly's core belief in the power of selfless giving and genuine connections.

In terms of metrics, key indicators to measure the success of the brand identity rollout were established. Brand recognition was gauged by assessing the percentage of the target audience that could identify the brand name or logo. Brand recall measured how well the audience remembered specific elements of the brand identity, ensuring lasting impressions. Additionally, brand sentiment was closely monitored through sentiment analysis of online mentions and reviews, providing valuable insights into the overall perception of the brand among its audience. Through a diligent design process and strategic evaluation, the Other.ly brand identity was not only visually compelling but also deeply resonant with its intended audience, fostering genuine connections and positive experiences.

Communicating Identity | Other.ly Brand Collateral

Other.ly’s brand collateral involved crafting a brand book and designing business cards, curated to resonate with the brand's identity and resonate with its target audience.

The brand book served as a cornerstone, encapsulating the ethos, values, and visual guidelines essential for maintaining a consistent brand image. It outlined the brand's personality, voice, color palette, typography, and imagery style, providing a comprehensive blueprint for all future communications and design endeavors. Through strategic positioning and thoughtful messaging, the brand book ensured that every interaction with the brand reinforced its core values and resonated with its audience.

Additionally, business cards were designed that served as tangible representations of the brand, leaving a lasting impression on recipients. The cards not only facilitated networking but also served as mini brand ambassadors, effectively communicating the essence of Other.ly to every recipient.

Metrics played a pivotal role in gauging the success of the Brand Collateral. The Usage Rate was monitored to track the frequency of distribution and sharing of business cards, ensuring maximum exposure and engagement with the brand. Consistency was another key metric, wherein adherence to brand guidelines was monitored across all collateral materials, guaranteeing a unified and cohesive brand image.

Crafting Connections | Other.ly App Design

Design for the Other.ly app encompassed crafting an intuitive and compelling interface aimed at fostering authentic connections among users. With a focus on enhancing user experience, the design prioritized features such as icebreakers, shared interests, and conversation prompts to facilitate meaningful interactions within the app's community.

The primary goal was to create an environment where users felt encouraged to engage genuinely with one another. Through thoughtful design choices and user-centric approaches, a sense of belonging and camaraderie was cultivated within the Other.ly community.

Key aspects of the app design included a clean and visually appealing interface, seamless navigation, and intuitive features that promoted user engagement. Metrics played a crucial role in assessing the success of the app design project. User Engagement was closely monitored, and metrics such as time spent in the app, number of sessions per user, and frequency of interactions were tracked to gauge the level of user activity and involvement. Retention Rate was another vital metric, indicating the percentage of users who returned to the app within a specified time frame, reflecting the app's ability to sustain user interest over time. Additionally, Conversion Rate was evaluated to measure the effectiveness of the app in converting visitors into active users, particularly focusing on actions such as sign-ups and initiation of conversations.

Crafting Connections | Digital Strategy

The Other.ly Landing Page, was created as an enticing gateway that encapsulated the essence of the brand while compelling users to delve deeper into the platform. A visually captivating design was curated and complemented by persuasive copy and imagery, strategically incorporating custom iconography to convey the brand's identity succinctly. The landing page aimed not only to attract visitors but also to guide them seamlessly towards desired actions, such as signing up or exploring further. Traffic was monitored to gauge the volume of visitors over time, while Bounce Rate provided insights into the percentage of visitors who left the page without engaging further. Conversion Rate was tracked to measure the success of the landing page in prompting desired user actions, such as app downloads or sign-ups.

Simultaneously, the Social Media Strategy was designed to amplify Other.ly's online presence, fostering community engagement and sharing compelling user stories. Compiling relevant content and fostering meaningful interactions helped to build a loyal following and drive traffic to the landing page and app. Metrics such as Engagement Rate were closely monitored to assess the level of interaction and resonance with the audience. Follower Growth was tracked to evaluate the expansion of Other.ly's social media community, while Click-Through Rate provided insights into the effectiveness of the content in driving traffic to the website or app.

SERVICES—Design / Branding

CREDITS—Brand Strategy: J. Alex Brinson & Mike Nabavi / Developer: Other.ly

Created with GB Brand Management
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